Support

Support for registered users

If you have a pre-sales question, or a question not related to a purchase, please use this contact form.

Our regular support hours are 9:00-17:00 (CET). We do monitor support requests 24 hours a day but cannot guarantee a response outside of working hours.

Email us

If you are a licensed user drop us an email at [email protected] (please include your license key if you are not emailing from the same address you used to purchase).

Email Support

or

Support request form

Complete and submit the form below to initiate a support request.

  • If you aren't using the same email address that you purchased with, please enter your license key
  • This field is for validation purposes and should be left unchanged.